Privacy Policy of Vital Chiropraktik
1. General Information
1.1 The use of personal data by Vital Chiropraktik, located in Vienna, Stubenring 14/8a, 1010 Vienna, is governed by the applicable legal provisions as well as by the consent granted by the user for the use of their data.
1.2 Vital Chiropraktik operates within the field of Human Energetics. Various services in the field of Human Energetics can be booked, reserved, and purchased through Vital Chiropraktik. The services are provided directly by Vital Chiropraktik. The subject matter of the contract is the use of the services of Vital Chiropraktik (the “Service”). The services are used by the user (the “User”).
1.3 Vital Chiropraktik strictly complies with the applicable Austrian data protection laws (GDPR, Austrian Data Protection Act – DSG, and Telecommunications Act – TKG). Vital Chiropraktik is the data controller within the meaning of the GDPR.
2. Collection of Data
2.1 Vital Chiropraktik collects and stores all information provided by the User when making a booking via the website (www.vitalchiropraktik.at) using the booking tool “Practicehub,” as well as any information transmitted during the booking process or provided in person, by email, or by telephone.
Vital Chiropraktik processes personal data insofar as legally permitted or based on the User’s consent. Where consent is given electronically during an online booking, Vital Chiropraktik complies with statutory information obligations and records such consent through appropriate technical systems.
2.2 Vital Chiropraktik processes the following personal data of the User:
Name
Email address
Telephone number
Booked service(s)
3. Purposes and Legal Bases of Processing
3.1 Vital Chiropraktik processes data for the performance of contractual obligations for the following purposes:
Processing reservations
Issuing invoices
Maintaining booking history
The web server automatically collects certain technical data such as IP address, date and time of access, and browser user agent. This data is stored for technical reasons and for statistical analysis in order to optimize the website.
Log data is stored for seven days and then deleted.
You may object to this data processing at any time pursuant to Art. 21 GDPR.
4. Online Booking and Payment
4.1 In addition to the data listed in Section 3, the following data is stored for the purpose of processing contracts in connection with the website and online booking system:
Name
Email
Invoice number
Product
Date and time of purchase
Personal data will not be transmitted to third parties except:
To payment service providers/banks for payment processing
To Practicehub (booking system provider)
To SumUp (for on-site card payments)
To our tax advisor for fulfillment of tax obligations
If a booking process is canceled, the stored data will be deleted. In the event of a contract conclusion, all data arising from the contractual relationship will be retained in accordance with legal retention requirements.
5. Data Security
5.1 Personal data is stored in a secure system (Practicehub) and protected by password access.
5.2 Practicehub, as the appointed booking system provider, has implemented appropriate technical and organizational measures to ensure data security.
5.3 If Vital Chiropraktik becomes aware of unlawful and serious misuse of User data that may result in harm, the User will be informed immediately.
The website contains links to external websites. Vital Chiropraktik is not responsible for the privacy practices or content of external websites. Users are responsible for reviewing the privacy policies of external websites.
5.4 In addition to Practicehub, Vital Chiropraktik uses the following data processors:
Practicehub (booking management and appointment administration)
Ready2order (invoicing / cash register system)
Data is processed within the EU or EEA. An adequate level of protection is ensured pursuant to Art. 45 GDPR through adequacy decisions of the European Commission where applicable.
5.5 If you subscribe to our newsletter, your data will be processed based on your consent. You may unsubscribe at any time via the unsubscribe link included in the newsletter or by contacting: hola@vitalchiropraktik.at.
6. Use of Cookies
6.1 This website uses cookies to improve user experience and enable certain functions. Cookies are small text files stored on your device.
Some cookies are deleted after the browser session ends (session cookies). Other cookies remain stored on your device (persistent cookies) and allow us to recognize your browser during future visits.
You may configure your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude cookies generally. Disabling cookies may limit website functionality.
7. Confirmation of Awareness
7.1 By ticking the checkbox during an online booking via Practicehub, the User confirms that they have read and understood this Privacy Policy. The User acknowledges that the personal data listed in Section 2.2 will be processed for the purposes stated in Section 3.1.
8. Legal Remedies and Rights
8.1 Contact Details
Vital Chiropraktik
Stubenring 14/8a
1010 Vienna
Email: hola@vitalchiropraktik.at
8.2 You have the right to access, rectification, deletion, restriction of processing, data portability, and objection under applicable law.
If processing is based on your consent, you may withdraw consent at any time by email to hola@vitalchiropraktik.at. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
You also have the right to lodge a complaint with the Austrian Data Protection Authority.
9. Amendments to this Privacy Policy
This Privacy Policy may be updated in the course of ongoing development. Changes will be published on this website in due time. You are encouraged to review this Privacy Policy regularly to stay informed about the current version.
